WARRANTY PERIOD
The standard warranty period for the split air-conditioning units, SDV systems, chillers and fan-coil units is 3 years and this period will start after commissioning by the professional installation. Only when installing the air conditioner through the appointed SGG (Sinclair Global Group) partners, a 5-year warranty may be applied. Without the certificate of professional installation, the main condition for the warranty is not fulfilled and so the warranty cannot be recognized as valid in this case. The section for confirmation can be found on the product warranty card, which is included with the indoor unit. If the product shows a defect within the warranty period, contact the company that made the professional installation of your air conditioning.
The warranty period for the S-THERM and S-THERM+ heat pumps is 5 years from the commissioning by the professional installation.
The warranty period for the SMH monoblock heat pumps is 5 years from the commissioning by the professional installation.
The warranty period for the SWH sanitary heaters is 3 years from the date of sale.
The warranty period for the ST-XXXDX and AKU ST XXX S inner tanks is 5 years from the date of sale. The warranty period for the accessories, plastics and insulation is 2 years.
The warranty period for the window units, portable products, roof air conditioners and optional accessories is 2 years from the date of sale.
In case of any uncertainty, you can use our info line or e-mail your question.
800 100 285